Remote Support - About US
Remote
Support is a leading supplier of highly innovative, state-of-the-art
solutions for Remote
Support Services. New challenges do not make us complacent
about the old ones. Remote support provides all the support
and services you require by relying on an open and inter-operable
technology.
Remote support have centers of operation in the IT-friendly cities of
Ahmedabad and Kochi in India. Equipped with most modern production
facilities, production process takes place simultaneously from both these centers.
Sufficient number of workforce
and workstations, high-speed data communication lines, uninterrupted
power supply, availability of Windows 2000 Advanced Server, Linux Servers,
Back-up
Server, and Dedicated Leased Lines enable us to carry out operations
smoothly and efficiently.
Why Remote Support
Remote support has reached the position of a globally oriented player
by upholding highest standards of business ethics with commitment
to total quality. Ever since
the beginning of operations, Outsourcing Remote Support had been able
to provide the best service possible in the outsourcing industry from
its offshore facilities.
We gained invaluable experience serving a large and diverse range of
clientele, and variety of projects. Successful completion of each project
adds
to our
confidence to take up more and more challenges in Remote Support services.
The professional expertise we possess helps us in pursuing a policy of
serving with excellence.
Our objective is to deliver inspirational results by offering competitive pricing, minimum turn-around time and valuable customer
service, to fulfill your business requirements.
Remote Support Mission
- To provide high quality solutions by combining technology skills, people competencies and efficient processes
- To provide proactive problem management through out-and-out technical support and a single point of accountability
- To provide efficient assistance in operating your business-critical systems
Remote Support Infrastructure
- Over 20,000 sq. ft. in 2 office premises
- Over 150 workstations and high-speed data communication lines
- Dedicated leased line (DLL) for high speed Internet access
- Windows 2000 Advanced Server, Linux Servers, Back-up Server
- Round-the-clock power supply with backup UPS and generators
We become an extension of your business by providing all the remote support and services — laptops to mainframes, for all commercially existing software, as well as for customized applications, Contact Us to know more about your outsource requirements.