Network/Server Monitoring

Outsourcing Remote Support is a leading service provider of Remote Network Management and Server Monitoring. We have been serving a wide range of clients from different parts of the world over the years. We provide highly successful solutions through mission-critical remote monitoring of any server or network components and communications circuits for errors and alerts.

Our IT technicians perform Remote Network and Server Monitoring from dedicated monitoring stations. The built-in real-time multimedia alerts are triggered the moment situations like the following occur: server errors, server performance thresholds exceed or network connectivity problems. They are detected and verified in real-time. We take over the responsibility of ensuring that your web servers and network devices are up and running uninterrupted with instant alert notifications. We provide detailed performance and uptime reports. We take utmost care to increase vital server uptime which avoids the risk of related losses to your business resulting from situations like server and network downtime. Many of our clients have benefited by way of reduced IT operating costs and increased service levels.

We have the professional competence and infrastructure to support any manageable network component 24 hours a day, 365 days a year. You also have the choice to opt for part time Monitoring service such as day hours, night hours or "after-hours" support. Our engineers can perform almost all the Remote Network and Server Monitoring functions one can provide onsite. A customized web-based portal is created for each client, to provide a view into your network using data relevant to you.

The range of Remote Network and Server Monitoring services:

  • System Administration
  • Network Monitoring
  • Server Monitoring
  • Performance Monitoring
  • Security Monitoring
  • Error Detection and Verification
  • Capacity Planning
  • Operational Support
  • Automated Alert System
  • Customer Portal
  • Error Detection and Verification
  • VoIP Services
  • Network graphical presentation
  • Services for routers, switches, workstation

Remote Network and Server Monitoring Main features:

  • Instant error detection
  • Suspend/activate monitoring at any time
  • Supports most servers and network devices
  • Forced server monitoring upon error detection
  • Custom alerts contents for every contact
  • Performs trace route upon detection of connectivity errors and network problems
  • Instant multimedia alerts by SMS, phone, e-mail and Instant Messenger
  • Server and network maintenance schedules
  • Performance and availability reports
  • Server uptime and performance reports
  • Complete overview of server and network performance
  • 24󬱛65 live customer support by e-mail, Instant Messenger and phone
  • Live customer support by e-mail, Instant Messenger and phone

Contact us to know in detail about our Remote Network and Server Monitoring services.